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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gomathisankar S

Gomathisankar S

January 2, 2026

5  out of  5
rating by Gomathisankar S
"Addilynne and Jenn are great!"
We responded:
"Thank you so much for the review Gomathisankar! We agree, Addilynne and Jenn are great! Thank you for putting your trust in us. -Marcus Elam, your State Farm agent"
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Ashton Stier

December 17, 2025

5  out of  5
rating by Ashton Stier
"Jenn was amazing helping us secure homeowners insurance and join our auto insurance for an amazing rate! Definitely recommend Jenn, for you insurance needs!"
We responded:
"Thank you so much Ashton for the kind words and 5-star review! We are thrilled to hear Jenn was able to assist you so well. We look forward to helping you in the future! -Marcus Elam your State Farm agent"
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Theresa Cornewell

November 21, 2025

5  out of  5
rating by Theresa Cornewell
"I only received quotes so far. But Jenn T was so helpful and has a wonderful upbeat personality."
We responded:
"Theresa, thank you so much for the review! We're delighted to hear Jenn was so helpful and made your experience positive. If you have any questions or need further assistance as you review the quotes, please don't hesitate to reach out! -Marcus Elam, your future State Farm agent"
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Dallas Woodson

November 20, 2025

5  out of  5
rating by Dallas Woodson
"Customer service did very well. The agent handled everything she needed to get done with professionalism. She was very polite, respectful, caring, and understanding. One thing I’ve noticed is that I’ve called a whole bunch of other insurance companies, and none of them put in as much time and effort as this company did. They even invited me to the office to meet everyone. I’ve learned that if the price is a little higher, sometimes you’re paying for quality and good service. I give this a five out of five stars and definitely recommend this insurance company to other people. They got me up and going the same day I called."
We responded:
"Dallas, thank you so incredibly much for your kind words and review! We truly believe in going the extra mile for our customers, and it's great to know that our efforts made a difference for you. Your recommendation means so much to us, and we're always here to help whenever you need. Thanks again for choosing us! -Marcus Elam, your State Farm agent"
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Nicole L

November 19, 2025

5  out of  5
rating by Nicole L
"Jenn did a great job answering my questions and taking the time to explain everything. She was knowledgeable, courteous & helpful in making sure I had the best price in premium with most coverage for my needs."
We responded:
"Nicole, thank you so much for the 5-star review! We're so happy to hear Jenn was able to provide you with courteous service while helping you find the best premium coverage for your needs. We truly appreciate your feedback! -Marcus Elam your State Farm agent"
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Vickie Fletter

November 14, 2025

5  out of  5
rating by Vickie Fletter
"We have recently bought a car which is a 2006 Honda Civic. Not knowing how or who to turn to i started looking through on line facts and responding of others well low and behold we found the right person. State Farm representative Addilynne . I'm not a savy when it comes to these phones now days but she was very helpful and explaining how to and where to go in this matter and she was the best at explaining in old people terms lol and I figured it out .Mrs. Addilynne helped explaining how to get our account set up and explaining how our plan worked for our budget .I couldn't be happier we even added renters insurance and we are set I love this place trust me u won't be disappointed. STATE FARM MARCUS ELAM ASK FOR HER MRS. ADDILYNNE"
We responded:
"Thank you so much for your wonderful 5-star review Vickie! We’re thrilled to hear that Addilynne was able to guide you through the process and make everything easy to understand. We truly appreciate your trust in us and look forward to continuing to serve you. Thanks again for recommending us! -Marcus Elam, your State Farm agent"
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Uday Nyaharkar

November 11, 2025

5  out of  5
rating by Uday Nyaharkar
"Marcus and team were awesome! They put me at ease right from the get go and made sure all of my concerns were addressed. They even came up with alternative solutions and approaches that saved me money. Never thought insurance shopping could be fun, but this team made it possible. Highly recommend!"
We responded:
"Uday, thank you so much for the kind words, recommendation and 5-star review! We truly enjoy working with you and are so happy we could make the process smooth and even fun. We're so grateful for your trust, and we're always here whenever you need us! - Marcus Elam, your State Farm agent"
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Azalee Excelus

November 11, 2025

5  out of  5
rating by Azalee Excelus
"Jenn T. was absolutely wonderful!! She really took the time to educate me on the different additions to my policy and advised me on what options would be better for me in the long run. She was kind and really enjoyable to speak to. Thank you so much for your help- excited to be part of State Farm!!!"
We responded:
"Thank you so much for the 5 star review Azalee! Jenn is so passionate about connecting with customers while also protecting your assets to her fullest ability. We are so thrilled to hear you had a positive experience. Please do not hesitate to reach out for any future questions or concerns! -Marcus Elam. your State Farm Agent "
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Jade Hutson

November 3, 2025

5  out of  5
rating by Jade Hutson
"Taylor has been great with always working with me and answering any questions I have. She is awesome at getting back to me quickly when I call."
We responded:
"Jade, Thank you so much for your 5 star review! I'm thrilled to hear that everything was explained thoroughly to you and you felt confident in your decision. Thank you for your business. -Marcus Elam, your State Farm Agent."
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Lance Lothamer

October 17, 2025

5  out of  5
rating by Lance Lothamer
"Jenn was great to work with."
We responded:
"Thank you Lance! We're pretty big fans of Jenn. She's new but she is doing a great job! If she's earned it, a referral would make her day! -Marcus Elam your State Farm agent."
Profile photo of Kayla Shannon

Kayla Shannon

August 4, 2025

5  out of  5
rating by Kayla Shannon
"Marcus & his assistant Kyla are like the real life Batman and Robin duo. They’re always there when disaster might strike, except with more liability coverage. Marcus handles my life insurance, two cars, my home, and explained everything in a way that actually makes sense without upselling me like a used car salesman. Marcus & Kyla remember my policy details better than I remember where I parked my car. If I ever burn my house down, back my car into my other one, or I spontaneously combust, I’m calling Marcus & Kyla first, probably even before 911. I trust them so much I’d sign a blank form if they slid it across the desk at me and then let them pick my bank account pin."
We responded:
"Kayla, this might be the greatest review my agency has ever received! I appreciate your trust in us so much, I will do everything in my power to make sure that faith wasn't misplaced. Thank you so much for letting me protect you and your family!! -Marcus Elam your State Farm Agent "
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Jill Adams

August 1, 2025

5  out of  5
rating by Jill Adams
"I can't say enough good things about Kyla, She went above and beyond recently to help us consider a switch of all of our insurance over to State Farm. Professionalism and attention to detail were outstanding."
We responded:
"Thank you for your wonderful feedback Jill! We're so glad to hear that Kyla made a positive impact. Please don't hesitate to reach out if you ever have any questions! -Marcus Elam, your State Farm Agent"
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John&Anyssa Scaer

August 1, 2025

5  out of  5
rating by John&Anyssa Scaer
"Best experience! We’ve been with Marcus State Farm since we got married! They helped us with two cars and a house now. They always double check to make sure you understand the insurance before purchasing. Plus, they have awesome office staff who text, email, and call at a moments notice. State Farm is literally always there for you with Marcus. Awesome!"
We responded:
"Wow - thank you so much for the awesome shout out and continued trust over the years John & Anyssa!! We're honored to have been with you through so many big life moments. Our team truly values making sure everything is clear and convenient for you. We're always a call, text or email away! -Marcus Elam, your State Farm Agent"
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Annalisa Jones

August 1, 2025

5  out of  5
rating by Annalisa Jones
"I love Marcus Elam State Farm Insurance. There are great people there. But I especially love Liz. She make everything easy. And she is always a big help to me. She's the best"
We responded:
"Annalisa, thank you so much for your kind words! We're so happy to hear that Liz has made everything easy for you. She truly is a valued member of our team, and we're thrilled she's been such a big help. We appreciate your support so much! -Marcus Elam, your State Farm Agent"
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Deisy Perez

August 1, 2025

5  out of  5
rating by Deisy Perez
"Liz helped us a lot about our home ensures. She is so kind and so patient with us."
We responded:
"Thank you for the 5-star review Deisy! We're delighted to hear that Liz was kind and patient while assisting you with your home insurance. We truly appreciate your feedback and are here to help anytime you need. -Marcus Elam, your State Farm Agent"
Profile photo of Jacob Koehl

Jacob Koehl

August 1, 2025

5  out of  5
rating by Jacob Koehl
"Liz is absolutely wonderful to work with, and is extremely helpful with insurance. I highly recommend working with her."
We responded:
"Jacob, thank you so much for the 5-star review! We're so happy to hear that Liz provided you with exceptional service. Your recommendation means a lot to us! -Marcus Elam, your State Farm Agent"
Profile photo of Ashley Castleman

Ashley Castleman

August 1, 2025

5  out of  5
rating by Ashley Castleman
"Great customer service! She is helpful and quick at getting my requests done."
We responded:
"Thank you so much for the 5-star review Ashley! We're thrilled to hear you had a great experience. It's always our goal to be as helpful and efficient as possible. Looking forward to assisting you again soon! -Marcus Elam, your State Farm Agent"
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Sheila Fountain

July 27, 2025

5  out of  5
rating by Sheila Fountain
"I appreciate the professionalism and kindness that the staff displays each time I contact them with a question or simply to make a payment. Please continue to interact with your customers with courtesy and respect."
We responded:
"Sheila, thank you so much for your kind words and thoughtful feedback! Providing courteous and respectful service is very important to us, and we’ll continue striving to maintain these standards in every interaction. We truly appreciate your support and look forward to assisting you again in the future! -Marcus Elam, your State Farm Agent"
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D

July 25, 2025

5  out of  5
rating by D
"Logan is very knowledgeable. He made my transition from my previous insurer easy. He is professoonal but yet friendly. I enjoyed working with him."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Logan was able to make your transition smooth and that you enjoyed working with him. We truly appreciate your trust and look forward to continuing to serve you. -Marcus Elam, your State Farm Agent"
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Merry Limbert

July 23, 2025

5  out of  5
rating by Merry Limbert
"I spoke with Logan today and he set me up with Great insurance for my car he went thru every step with me and got me the best and kept it in my budget. It was wonderful to have someone explain everything step by step with out working about how much time it took. Thank you Logan"
We responded:
"Merry, thank you so much! Taking the time to make sure our customers feel comfortable and informed is exactly what we aim for. We truly appreciate your trust—and we’ll be here anytime you need us! - Marcus Elam, your State Farm Agent "
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Sherry Cooney

July 23, 2025

5  out of  5
rating by Sherry Cooney
"State Farm has always done right by me. Left for awhile due to dollars, but came back due to service. They are easy to work with."
We responded:
"Sherry, we're delighted to have you back and truly appreciate your kind words about our service. Providing easy and reliable support is our top priority, and we're glad it made a difference for you. Thank you for trusting us with your insurance needs! -Marcus Elam, your State Farm Agent"
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Travis Scott

July 23, 2025

5  out of  5
rating by Travis Scott
"Marcus and Logan and the ladies in the office are all great, and very responsive. Get yourself a quote and save some money on insurance.. Highly recommend 👌"
We responded:
"Travis, thank you so much for the 5-star review and kind words! We're ecstatic to hear that Logan and the ladies provided you with excellent service. We're always here to help you save on insurance and answer any questions! -Marcus Elam, your State Farm Agent"
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Valerie Kendrick

July 23, 2025

5  out of  5
rating by Valerie Kendrick
"Awesome staff willing to help in every way"
We responded:
"Thank you for the wonderful feedback Valeire! We're so pleased to hear that our staff was helpful and supportive throughout your experience. Thank you for your continued trust. -Marcus Elam, your State Farm Agent"
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Amy Brandt

July 21, 2025

5  out of  5
rating by Amy Brandt
"The Marcus Elm Team always responds to my needs quickly. They call me to inform me of anything that i need to know. Everyone is friendly and professional. I’m glad to have them."
We responded:
"Amy, thank you so much for the 5-star review! Providing quick, friendly, and professional service is what we strive for every day. We're grateful to have you as part of our insurance family and are always here whenever you need us! -Marcus Elam, your State Farm Agent."
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cristian feliciano

June 17, 2025

5  out of  5
rating by cristian feliciano
"Love the positive vibes man so kind and supportive as well as good"
We responded:
"Cristian, thank you so much for the 5-star review! I agree - my team is full of positive energy and kindness. We appreciate your trust in us! -Marcus Elam, your State Farm Agent. "