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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Harpel

March 20, 2025

5  out of  5
rating by Jessica Harpel
"I can't say I've ever had a positive experience with insurance of any form, until my experience here. Logan F. has been such a pleasure to work with! One thing that really stood out to me, compared to other insurance companies, was the onboarding meeting. Sitting down in person with Logan as he walked me through all the details of my policies and patiently answered all my questions made me feel truly informed and confident in my decision to choose State Farm. A big thank you to the team for making this such a positive experience!"
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Simon Kuziensky

March 10, 2025

5  out of  5
rating by Simon Kuziensky
"Everyone at Marcus Elam is very pleasant to work with and their response time is super quick! They always take care of exactly what I needed!"
We responded:
"Simon, We appreciate your recommendation greatly! I'm glad to hear that your experience with Kyle went smoothly - he's awesome. We appreciate your business! -Marcus Elam, your State Farm Agent. "
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Merry Limbert

March 3, 2025

5  out of  5
rating by Merry Limbert
"I spoke with Logan today and he set me up with Great insurance for my car he went thru every step with me and got me the best and kept it in my budget. It was wonderful to have someone explain everything step by step with out working about how much time it took. Thank you Logan"
We responded:
"Merry, Thank you for the 5 star review! We're glad to hear Logan was able to help you out and make sure you & your family are protected. -Marcus Elam, your State Farm Agent. "
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Taylor Banks

February 28, 2025

5  out of  5
rating by Taylor Banks
"Logan was a wonderful help. We were able to achieve the goal of bundling life, auto, and renters insurance at a reasonable rate for my entire family of seven."
We responded:
"Taylor, Thank you for leaving us a 5 star review! We know insurance to protect your large family is extremely important, and we are grateful for your business. -Marcus Elam, your State Farm Agent. "
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Jonathan Nester

February 13, 2025

5  out of  5
rating by Jonathan Nester
"Liz and the rest of the staff have been very helpful, professional, and friendly."
We responded:
"Jonathon, Thank you for the 5 star review! We appreciate it! -Marcus Elam, your State Farm Agent. "
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Mary Yoquelet

January 23, 2025

1  out of  5
rating by Mary Yoquelet
"I have been billed over and have made changes to put the auto insurance been over charge and undercharged in the past 2yrs. It keept happening. I was wanting to change agent but I had to ask Mark first I just ended up looking for a new insurance. When It was over billed they wouldn't fix the problem. I would have to call them every month to have it fix."
We responded:
"Mary, We want to apologize for the inconveniences we have caused you and for mistakes made. We would love to have the opportunity to make things right with you. Please reach out to us at (260) 755-1906. Sincerely, Marcus Elam. "
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Sophia Elam

December 27, 2024

5  out of  5
rating by Sophia Elam
"I had a wonderful experience here! I was taken care of fairly quickly as soon as I walked in with great service! Kyla helped me as soon as I walked in and helped me get my life and auto insurance taken care of as a previous customer of progressive my rates are fantastic here with a great price whereas I was paying much more as a costumer of progressive. Keep doing what you do! You guys are the best!"
We responded:
"Sophia, Thank you for your 5 star review! We appreciate it & are glad to hear you received great rates and service. Thank you for your business! -Marcus Elam, your State Farm Agent. "
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April Staker

August 12, 2024

5  out of  5
rating by April Staker
"I recently had the pleasure of working with Selena from State Farm, and I couldn’t be happier with the service I received! She was incredibly knowledgeable, friendly, and attentive to my needs. Selena took the time to explain all my options and helped me find the perfect policy that suited my requirements. I highly recommend her to anyone looking for a dedicated and professional insurance agent!"
We responded:
"April, Thank you for leaving us with a 5 star review! We agree - Selena is pretty awesome. It's always our goal to make sure you feel 100% confident in the insurance you're selecting to protect you and your family. Thank you for your business! -Marcus Elam, your State Farm Agent. "
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Selena Zombayy

August 12, 2024

5  out of  5
rating by Selena Zombayy
"Great group of people who always go above and beyond for you. I 100% will recommend everyone I know to come see them. Marcus and the women in the office are amazing!"
We responded:
"Selena, This review means the absolute world to us! We appreciate your business. -Marcus Elam, your State Farm Agent. "
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Christyann McNutt

August 12, 2024

5  out of  5
rating by Christyann McNutt
"Selena helped me get my insurance started up right away. Answered all my questions and got me quoted for $150 less than what I was paying at my old insurance company!"
We responded:
"Christyann, Thank you for leaving us a 5 star review! We're happy to hear that Selena helped you out so well & saving money is always great too! We appreciate your business. -Marcus Elam, your State Farm Agent. "
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Regina Stephens

August 6, 2024

5  out of  5
rating by Regina Stephens
"Selena was able to assist me right away as I needed my quote asap before the day came to an end. I truly appreciate her business as well as State Farms. She was able to get it done in time respectfully and professionally. Thank you again Selena."
We responded:
"Regina, Thank you for leaving us a 5 star review! We're glad to hear Selena helped you out so well, we think she's a rockstar. Thank you for your business. -Marcus Elam, your State Farm Agent. "
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Mary-Victoria Pingel

August 5, 2024

5  out of  5
rating by Mary-Victoria Pingel
"I've had state farm for years and I'm happy to sing it's praises. The people they have are always so friendly and helpful, I actually got caught up in a chat that might help me save money when I shop. When I've had questions they talk me through it and make it easy to understand. Shout out to Selena, thank you!"
We responded:
"Mary, We appreciate your review so much! Come chat with us any time. Thank you for your business! -Marcus Elam, your State Farm Agent. "
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Alex highD

August 5, 2024

5  out of  5
rating by Alex highD
"Selena always has a good attitude and also makes me laugh when i go in there to pay for my insurance. She really goes to bat for her customers and i would highly recommend getting your insurance through Marcus Elam’s agency."
We responded:
"Alex, Thank you for leaving us a 5 star review. We're lucky to have Selena on our team! Thank you for your business. -Marcus Elam, your State Farm Agent. "
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hemal bhavsar

July 29, 2024

5  out of  5
rating by hemal bhavsar
"Very good insurance company with the best customer service!!"
We responded:
"Hemal, Thank you for leaving us a 5 star review! We appreciate you and your business. -Marcus Elam, your State Farm Agent. "
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Kayla

July 15, 2024

5  out of  5
rating by Kayla
"Selena and Maddison were a huge help getting me to switch to State Farm! They offered a lower rate than my previous company and with better coverage! Maddison made sure that I fully understand my policy and I feel as if I’m not being cheated into hidden information and higher payments. Trust with your insurance company is a huge advantage. Great customer service!!"
We responded:
"Kayla, Thank you for taking the time to leave your review! We always want to leave you feeling fully informed on your coverage & confident in your decision. I'm glad to hear you had a good experience with our team. We appreciate your business! -Marcus Elam, your State Farm Agent. "
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Prida Than

June 28, 2024

5  out of  5
rating by Prida Than
"They have excellent customer service and give me all the information I need."
We responded:
"Prida, Thank you for leaving us a 5 star review! -Marcus Elam, your State Farm Agent. "
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LaTonya Tubbs

June 21, 2024

5  out of  5
rating by LaTonya Tubbs
"Brooke is amazing very courteous and very nice. Thank you for all that you do :)"
We responded:
"LaTonya, Thank you for leaving us a 5 star review! We appreciate you! -Marcus Elam, your State Farm Agent. "
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Shajasha Lee

May 23, 2024

4  out of  5
rating by Shajasha Lee
"Quick, fast and easy"
We responded:
"Shajasha, Thank you for your kind review! -Marcus Elam, your State Farm Agent."
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Daniel Mattice

May 22, 2024

5  out of  5
rating by Daniel Mattice
"Excellent service provided by friendly and qualified staff. A real pleasure to work with."
We responded:
"Daniel, You were a pleasure to work with as well. We appreciate your business. -Marcus Elam, your State Farm Agent."
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rodney young

May 15, 2024

5  out of  5
rating by rodney young
"Staff was very knowledgeable and and helpful with our transition from our long time Allstate policies leaving no questions unanswered. Just wish we hadn't waited so long to switch!"
We responded:
"Rodney, We are lucky to have you! Thank you for trusting us to protect you and your family. We appreciate your business. -Marcus Elam, your State Farm Agent. "
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Felipe Rodriguez

May 9, 2024

5  out of  5
rating by Felipe Rodriguez
"First time ever using State Farm and they’re very friendly and Brooke was very helpful and very friendly and kind. Answered all my questions and made sure I got all the coverages I need. Definitely the easiest and fastest insurance company I’ve dealt with."
We responded:
"Felipe, Thank you for trusting us with your business! It means the world to us. -Marcus Elam, your State Farm Agent. "
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Tony Donald

April 29, 2024

5  out of  5
rating by Tony Donald
"Alway great service."
We responded:
"Tony, Thank you! We appreciate you! -Marcus Elam, your State Farm Agent. "
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Bryan Russell Thomas

April 22, 2024

5  out of  5
rating by Bryan Russell Thomas
"Melissa did a great job and answered all my questions."
We responded:
"Bryan, Thank you for the 5 star review! We're glad to hear you had such a good experience with Melissa. -Marcus Elam, your State Farm Agent. "
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Trevor Ellis

April 8, 2024

5  out of  5
rating by Trevor Ellis
"Brooke is the best! Get her a raise ASAP!"
We responded:
"Trevor, Thank you for the 5 star review! We appreciate it & appreciate how awesome Brooke is. -Marcus Elam, your State Farm Agent. "
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Allen Harris

April 3, 2024

5  out of  5
rating by Allen Harris
"I truly can’t explain how much Maddie has helped us. Much appreciation for all her patience. I would recommend her to anyone I know."
We responded:
"Allen, Thank you for leaving us a 5 star review. Maddie does a great job at being transparent and going the extra mile, so we're glad to hear you had such a good experience with her. We appreciate your business! -Marcus Elam, your State Farm Agent. "