State Farm® Insurance Agent Marcus Elam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kayla Shannon
August 4, 2025
5
out of
5
rating by Kayla Shannon
"Marcus & his assistant Kyla are like the real life Batman and Robin duo. They’re always there when disaster might strike, except with more liability coverage. Marcus handles my life insurance, two cars, my home, and explained everything in a way that actually makes sense without upselling me like a used car salesman. Marcus & Kyla remember my policy details better than I remember where I parked my car. If I ever burn my house down, back my car into my other one, or I spontaneously combust, I’m calling Marcus & Kyla first, probably even before 911. I trust them so much I’d sign a blank form if they slid it across the desk at me and then let them pick my bank account pin."
We responded:
"Kayla, this might be the greatest review my agency has ever received! I appreciate your trust in us so much, I will do everything in my power to make sure that faith wasn't misplaced. Thank you so much for letting me protect you and your family!! -Marcus Elam your State Farm Agent "
Robert Murphy
August 1, 2025
5
out of
5
rating by Robert Murphy
"Liz at State Farm is the best. She is the most responsive customer service agent I have ever spoken with. She listen to all my concerns and questions, she never once became frustrated or irritated. I really appreciate her time she spent with me on the phone."
We responded:
"Thank you so much for your kind words and review Robert! Liz truly cares about our customers and goes above and beyond to address all concerns. We appreciate your trust in State Farm and look forward to assisting you in the future! -Marcus Elam, your State Farm Agent"
Sydney White
August 1, 2025
5
out of
5
rating by Sydney White
"My experience with Liz was amazing!! As a first timer she knew how to help me the whole way and answered all my questions!!"
We responded:
"Sydney, thank you for sharing your positive experience! Liz is a rockstar at guiding our customers smoothly through their first experience. We appreciate your trust and support! -Marcus Elam, your State Farm Agent"
Olivia Turner
August 1, 2025
5
out of
5
rating by Olivia Turner
"Kyla was an AMAZING representative for this company! She was extremely helpful and went above and beyond my expectations!!"
We responded:
"Thank you for the 5-star fantastic review Olivia! We agree about Kyla - she is amazing! Your kind words truly motivate us to keep delivering our best! -Marcus Elam, your State Farm Agent"
Jill Adams
August 1, 2025
5
out of
5
rating by Jill Adams
"I can't say enough good things about Kyla, She went above and beyond recently to help us consider a switch of all of our insurance over to State Farm. Professionalism and attention to detail were outstanding."
We responded:
"Thank you for your wonderful feedback Jill! We're so glad to hear that Kyla made a positive impact. Please don't hesitate to reach out if you ever have any questions! -Marcus Elam, your State Farm Agent"
Roman Branstrator
August 1, 2025
5
out of
5
rating by Roman Branstrator
"Kyla was great"
We responded:
"Thank you for the 5-star review Roman! So happy to hear that Kyla provided you with great service. We appreciate your support! -Marcus Elam, your State Farm Agent"
chad chapman
August 1, 2025
5
out of
5
rating by chad chapman
"Great experience"
We responded:
"Thank you so much for the review Chad! We're glad you had a great experience - that's always our goal. Don't hesitate to reach out if you ever need anything. -Marcus Elam, your State Farm Agent"
John&Anyssa Scaer
August 1, 2025
5
out of
5
rating by John&Anyssa Scaer
"Best experience! We’ve been with Marcus State Farm since we got married! They helped us with two cars and a house now. They always double check to make sure you understand the insurance before purchasing. Plus, they have awesome office staff who text, email, and call at a moments notice. State Farm is literally always there for you with Marcus. Awesome!"
We responded:
"Wow - thank you so much for the awesome shout out and continued trust over the years John & Anyssa!! We're honored to have been with you through so many big life moments. Our team truly values making sure everything is clear and convenient for you. We're always a call, text or email away! -Marcus Elam, your State Farm Agent"
Annalisa Jones
August 1, 2025
5
out of
5
rating by Annalisa Jones
"I love Marcus Elam State Farm Insurance. There are great people there. But I especially love Liz. She make everything easy. And she is always a big help to me. She's the best"
We responded:
"Annalisa, thank you so much for your kind words! We're so happy to hear that Liz has made everything easy for you. She truly is a valued member of our team, and we're thrilled she's been such a big help. We appreciate your support so much! -Marcus Elam, your State Farm Agent"
Deisy Perez
August 1, 2025
5
out of
5
rating by Deisy Perez
"Liz helped us a lot about our home ensures. She is so kind and so patient with us."
We responded:
"Thank you for the 5-star review Deisy! We're delighted to hear that Liz was kind and patient while assisting you with your home insurance. We truly appreciate your feedback and are here to help anytime you need. -Marcus Elam, your State Farm Agent"
Jacob Koehl
August 1, 2025
5
out of
5
rating by Jacob Koehl
"Liz is absolutely wonderful to work with, and is extremely helpful with insurance. I highly recommend working with her."
We responded:
"Jacob, thank you so much for the 5-star review! We're so happy to hear that Liz provided you with exceptional service. Your recommendation means a lot to us! -Marcus Elam, your State Farm Agent"
Ashley Castleman
August 1, 2025
5
out of
5
rating by Ashley Castleman
"Great customer service! She is helpful and quick at getting my requests done."
We responded:
"Thank you so much for the 5-star review Ashley! We're thrilled to hear you had a great experience. It's always our goal to be as helpful and efficient as possible. Looking forward to assisting you again soon! -Marcus Elam, your State Farm Agent"
David Detweiler
July 30, 2025
5
out of
5
rating by David Detweiler
"These guys are super easy to work with and so friendly. And I'm pleased with the rate I got."
We responded:
"David, thank you so much for the review and thoughtful feedback! We're so happy to hear you had a great experience and feel good about the rate you received. It was a pleasure working with you, and we truly appreciate your support! -Marcus Elam, your State Farm Agent"
Christina Wilson
July 30, 2025
5
out of
5
rating by Christina Wilson
"I have been working with this branch for years for my rent and car insurance. They make it super easy! My represe has Kyla is friendly and super fast to respond when I have questions. She makes it easy and convenient for me to update my information with her. I recommend coming to them with all my insurance needs."
We responded:
"Christina, thank you for the 5-star review! We're thrilled to hear that Kyla and the team have made managing your insurance easy and convenient. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs for years to come! -Marcus Elam, your State Farm Agent"
Jeffrey
July 30, 2025
4
out of
5
rating by Jeffrey
"Was friendly and willing to adjust coverage when I needed him to"
We responded:
"Thank you for your kind words Jeffrey! We're so glad we could assist you and adjust the coverage to meet your needs. -Marcus Elam, your State Farm Agent"
Jacqueline Fomby
July 28, 2025
5
out of
5
rating by Jacqueline Fomby
"Great customer service."
We responded:
"Thank you for the 5-star review Jacqueline! We're delighted to hear that you had a great experience with our pricing and customer service. If you ever have any questions or need assistance, we're here to help! -Marcus Elam, your State Farm Agent"
Philip Geiger
July 28, 2025
5
out of
5
rating by Philip Geiger
"Marcus’ team did I a great job helping me get a rental property insured. Thanks you!!"
We responded:
"Phillip, thank you so incredibly much for the 5-star review! We are delighted to hear that the team were able to assist you effectively. If you need any further help, please do not hesitate to reach out! -Marcus Elam, your State Farm agent"
Sheila Fountain
July 27, 2025
5
out of
5
rating by Sheila Fountain
"I appreciate the professionalism and kindness that the staff displays each time I contact them with a question or simply to make a payment. Please continue to interact with your customers with courtesy and respect."
We responded:
"Sheila, thank you so much for your kind words and thoughtful feedback! Providing courteous and respectful service is very important to us, and we’ll continue striving to maintain these standards in every interaction. We truly appreciate your support and look forward to assisting you again in the future! -Marcus Elam, your State Farm Agent"
D
July 25, 2025
5
out of
5
rating by D
"Logan is very knowledgeable. He made my transition from my previous insurer easy. He is professoonal but yet friendly. I enjoyed working with him."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Logan was able to make your transition smooth and that you enjoyed working with him. We truly appreciate your trust and look forward to continuing to serve you. -Marcus Elam, your State Farm Agent"
Jacob McCastle
July 24, 2025
5
out of
5
rating by Jacob McCastle
"Very helpful, kind, and patient. 10/10 would recommend to others."
We responded:
"Thank you for the 5-star review Jacob! We appreciate your recommendation so incredibly much. We constantly strive to fulfill those characteristics. Thank you again for trusting us with your insurance needs. -Marcus Elam, your State Farm Agent"
Ava Smith
July 24, 2025
5
out of
5
rating by Ava Smith
"Liz is an absolute gem! As a young adult it is hard to trust and learn things in the “adult world” such as insurance. She made the process super easy to understand and my policies actually make sense for me personally. Best part, she is always a phone call or text away, that’s hard to find nowadays."
We responded:
"Thank you so incredibly much for your kind words Ava! We're thrilled to hear that Liz made navigating insurance easier and tailored your policies just for you. It's wonderful to know she’s always there when you need her—that personal touch means a lot to us. We truly appreciate your trust and look forward to supporting you every step of the way! -Marcus Elam, your State Farm Agent"
Merry Limbert
July 23, 2025
5
out of
5
rating by Merry Limbert
"I spoke with Logan today and he set me up with Great insurance for my car he went thru every step with me and got me the best and kept it in my budget. It was wonderful to have someone explain everything step by step with out working about how much time it took. Thank you Logan"
We responded:
"Merry, thank you so much! Taking the time to make sure our customers feel comfortable and informed is exactly what we aim for. We truly appreciate your trust—and we’ll be here anytime you need us! - Marcus Elam, your State Farm Agent "
Joysstuff97
July 23, 2025
5
out of
5
rating by Joysstuff97
"Logan was very helpful and helped me understand everything and made the while process very easy."
We responded:
"Thank you for the great review! We’re so glad to hear that Logan made the process smooth and easy for you. Helping our customers feel informed and confident is what we strive for every day! -Marcus Elam, your State Farm Agent"
jessica Mendoza
July 23, 2025
5
out of
5
rating by jessica Mendoza
"Logan has been a great help. When I wasnt ready to swap companies he patiently waited and checked back on me when the timing was better. I told him the price range and he ensured I would get just that. Had state farm when I first started driving so happy to have it back!"
We responded:
"Jessica, thank you so much for the kind words! We’re so glad to hear that Logan was able to support you throughout the process and find the right coverage at the right time. It’s great to welcome you back to State Farm, and we truly appreciate your trust in us. If you ever need anything, we’re just a call away! -Marcus Elam, your State Farm Agent"
Sherry Cooney
July 23, 2025
5
out of
5
rating by Sherry Cooney
"State Farm has always done right by me. Left for awhile due to dollars, but came back due to service. They are easy to work with."
We responded:
"Sherry, we're delighted to have you back and truly appreciate your kind words about our service. Providing easy and reliable support is our top priority, and we're glad it made a difference for you. Thank you for trusting us with your insurance needs! -Marcus Elam, your State Farm Agent"